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Delivery and Returns
DELIVERY POLICY
Delivery on orders will be within 3 business working days from when your order is placed - should you place your order over a weekend - your order will be processed the next business working day i.e Monday.
Should you have a time critical delivery, please do not hesitate to contact us on our contact details and we will confirm a delivery cost, delivery date and delivery method with you.
Our delivery charges are for web based transactions only.
Our delivery charges of £4.95 are for UK mainland & Northern Ireland only and free delivery is on all orders over £25.
For international deliveries please contact us on our contact details to obtain a shipping charge.
Delivery Pricing Grid:
ORDERS UNDER £25 - £4.95
ORDERS OVER £25 – FREE
RETURNS POLICY
Our returns policy is hassle free and we do not question your reasons for return.
Our website is designed around you the user and therefore, we have invested heavily on providing the best interactive ecommerce site on the market.
For whatever reason you are not 100% satisfied with anything you purchase from British Safety Signs, or have just had a change of heart, then we can arrange a replacement or a return.
We have a 30 day no quibble returns policy. Just call our Customer Service team, or email our customer services team on info@britishsafetysigns.co.uk, we will then issue you with the returns number and arrange a replacement should this be required. (Subject to T&C’s)
Should you need to return anything at all it would be helpful if you could provide the following information, in order to speed up the return:
Your Purchase order number or British Safety Signs Sales Order number.
Details of the goods and quantities you wish to return, or replace.
Your contact name and contact number and where the goods are to be collected from.
The time within which we can arrange collection.
Confirmation that the goods are in a resalable condition and in their original packaging.
Please feel free to contact us on
01772 910531
Email us at info@britishsafetysigns.co.uk or fill in the form on our contact page and we will get back in touch with you as soon as possible.
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